Erch Mod TX - Invoiced with wrong sizes/quantity - Contact Ask Oracle
We have confirmed that sizes and quantities match in Fashionthing and PO Service, however they don't match on SPS Fulfillment Monitor.
We are unable to remediate PO <insert PO number here> because has been invoiced.
Please see SPS Fulfillment Queue below:
<insert screenshot from fulfillment queue>
Since this problem is outside our systems, you need to contact EA directly.
Please open an Ask Oracle ticket: https://stitchfix.freshservice.com/support/tickets/new
select Ask Oracle as support team and include the PO number in the subject line.
We are closing this ticket, but if you have any further questions, please reply to this thread.
Thanks